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Old 08-14-2006, 10:18 PM   #1
absolutirishkid
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creative mp3 player

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So I have a creative zen micro 6gb, and my computer won't recognize it.
I had a 5gb, sent it in to creative and they sent me this new one, well I went through all the troubleshooting on their site and nothing is seeming to help. I have reinstalled the program from the disc multiple times with no luck. When I go to device manager, it says there are no drivers installed for this device (MTP Device) - even though I have reinstalled them many times from creative's website.
Anyone have any suggestions??
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Old 08-14-2006, 10:23 PM   #2
absolutirishkid
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Re: creative mp3 player

also...It's a dell laptop - just over a year old. 1.6 Ghz, 512 ram, XP home 2002-service pack 2
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Old 08-15-2006, 04:02 PM   #3
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Re: creative mp3 player

when was the last time you ran a windows update? there may be updated drivers.
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Old 08-15-2006, 06:10 PM   #4
absolutirishkid
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Re: creative mp3 player

I have it set to automatically update. The last time it ran was a couple days ago.
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