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i get the "mozilla firefox feedback agent" or something like that every once in a while. anyone ever get it? its annoying but worse of all it closes my damn windows. anyone know how to get rid of it

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HIJACKER

are you actually using firefox?

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Lucky Bob

I think it's actually an effect, not a cause... if Firefox crashes, its last dying act is to open the feedback agent, similar to the XP post-crash thingy for MS.

wolf68k

^^^Correct
The feedback agent is so "you" can give Mozilla a report as to why you're FF/TB/Mozilla is crashing. Unlike M$ though, I believe that Mozilla is reading them.

However if you're crashing often, then the problem might be on your end.
Suggestion:
1. Get Ad-Aware, Spybot and HijackThis. Get them downloaded and installed, run the first to only to get them updated..DO NOT do a scan yet. Also get an anti-virus if you don't already have one.
2. Restart and boot into Safe Mode
3. Run your anti-virus, then Ad-Aware, then Spybot. And fix any problems each finds
4. Run HijackThis and save the log (it gets saved as a text file).
5. Run ScanDisk and DiskDefrag
6. Return here to your topic and copy&paste the contents of the log file. I'll review your HJT log and try to see if I can see any other problems you should be aware of.

You might have some ad/spyware or even a virus running that causing your system to act up which can cause some programs to crash for odd reasons.